Privacy Policy

Last Updated: 01/27/2025

Paco Floyd ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our Shopify-powered website ("Site").

1. Information We Collect

1.1 Personal Information

When you visit our Site, we may collect the following personal information:

  • Order Information: Your name, billing and shipping address, payment details, email address, and phone number.

  • Account Information: If you create an account, we may collect your username, password, and other details.

1.2 Device Information

We automatically collect certain information about your device when you visit the Site, including:

  • Web browser type and version

  • IP address

  • Time zone

  • Cookies and pixel tags

1.3 Usage Data

We may collect information about how you interact with the Site, such as:

  • Pages viewed

  • Time spent on the Site

  • Referring and exit URLs

2. How We Use Your Information

We use the information we collect to:

  • Fulfill your orders and process payments

  • Provide customer support

  • Personalize your shopping experience

  • Communicate with you about orders, promotions, and updates

  • Analyze trends to improve our Site

  • Detect and prevent fraud

3. Sharing Your Information

We share your personal information with trusted third parties to help us operate our business:

  • Shopify: Our e-commerce platform that processes your orders and payments.

  • Shipping Providers: To deliver your purchases.

  • Analytics Providers: Such as Google Analytics, to help us understand how visitors use our Site.

  • Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests.

4. Cookies

Our Site uses cookies to improve your experience and gather data. Cookies are small text files stored on your device that allow us to:

  • Keep you signed in
  • Save your preferences
  • Track site usage

You can disable cookies in your browser settings, but this may limit some functionality on the Site.

5. Your Rights

If you are a resident of certain regions (e.g., California or the EU), you may have specific rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at: concierge@pacofloyd.com

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Security

We take appropriate security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the "Last Updated" date will be revised.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: concierge@pacofloyd.com

Thank you for trusting Paco Floyd with your personal information!