Create Luxury Pet Keepsakes
Free Shipping on Orders Over $200
Create Luxury Pet Keepsakes
Free Shipping on Orders Over $200
Last Updated: 01/27/2025
Welcome to Paco Floyd ("Company," "we," "our," or "us"). By accessing or using our website ("Site") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Site.
You may use the Site and its services for lawful purposes only. By accessing the Site, you represent and warrant that you are at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian.
All products sold through our Site are custom-made based on the photos and specifications you provide. By placing an order, you confirm that you have the right to use the images you upload and that they do not infringe on the intellectual property rights of others.
Order Accuracy: It is your responsibility to ensure the details of your order, including uploaded images, are accurate.
Pricing: All prices are listed in USD. Taxes and shipping costs may apply and will be calculated during checkout.
Payment: Full payment is required at the time of purchase. We accept Visa, Mastercard, American Express, Paypal, and ShopPay.
You will receive a digital proof for your approval before your product is printed. It is your responsibility to review the proof carefully. Once approved, the design cannot be modified or canceled.
Processing Time: Orders are typically processed within 7-10 business days after proof approval.
Shipping: Delivery times vary depending on your location. We are not responsible for delays caused by the shipping carrier.
Shipping Costs: Shipping costs are calculated during checkout unless otherwise specified (e.g., free shipping promotions).
Damage: If your product arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we will resolve the issue.
Due to the custom nature of our products, all sales are final. However, if there is a problem with your order, please contact us at concierge@pacofloyd.com so we can address your concerns.
All content on the Site, including text, graphics, logos, and images, is the property of Paco Floyd or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.
To the fullest extent permitted by law, Paco Floyd is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Site or purchase of our products.
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the State of California, USA.
If you have any questions or concerns about these Terms, please contact us at:
Email: concierge@pacofloyd.com
Thank you for choosing Paco Floyd!